Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
First of all i would like to wish Jomsocial for the website revamp..and its time already to upgrade... KUDO.... i still remember, as a hard fan of jomsocial component for many year already, since the first release by Azrul until today... jomsocial bought by iJoomla... Congrat again.
I can see... the new template jomsocial use very attractive. Do you have it or offer for other to use it? or perhaps what template you use? really love to get hand on the template especially the menu and community toolbar.
I know, i did ask dimas about this matter, but that was for the older template, perhaps...we can nego for a coffee instead of tea now :). or perhaps any tips?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Thanks michal for the tips, info and qucik support... its seem all my complaint handle by you. will treat you a coffee.... let we celebrate... don't bring Dimas.... he mght probably don't want to join us :)
Hahaha, thank you ;) I rather go for a orange juice ;) Yes, Dimas, won't join us as he's on holidays ;)
Yes, we developed a standalone version of JS toolbar. Now it can be used by along with any other template (previous JS toolbar could be used only with Socialize).
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you