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error on deleting user

9 years 10 months ago
  • azri's Avatar
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  • azri
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JomSocial Active Socialize Expired

i always encounter this problem, when removing user from jomsocial back end. it will show blank page. afterrefresh... the user will be deleted but this error msg appear

Warning

JUser: :_load: Unable to load user with ID: 899
Failed deleting bash

9 years 10 months ago
Licenses:

HI, Azri.

Thank you for contacting us. Does it always display the same notice: Unable to load user with ID: 899
Or user ID changes?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • azri's Avatar
    Topic Author
  • azri
  • Offline
  • Fresh Boarder
  • Posts: 58
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

Its always happen.. but with different ID

9 years 10 months ago
Licenses:

HI, Azri.

You should rather remove users in Joomla! user manager instead of JomSocial.
It seems that request is processed (that's why you get notification) but when processing it encounters and error.
You may do a test - first enable error reporting in Joomla: Backend -> System -> Global configuration -> Server -> Error reporting. Then try to delete user in JomSocial. Instead of blank page you should have rror notice. If not then clikc CTRL + U ( in frefox) to display page code.

Paste error notice here.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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