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JS Member Map - no new Members

7 years 4 months ago
  • Hermann's Avatar
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  • Hermann
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JomSocial Active Socialize Expired

Dear Team,

I noticed, that the latest 3 new members are not shown in the members map.
the names of them are; karawankenblick, Ich_bins_dein_Fernseher and Karsten.

I dont know, why they are`nt listed in the members map.
Maybe there is a problem with the php version of my hoster, the php version 5.2 5.3 and 5.4 were closed,
now I can choose between php 5.6 or 7.0.
Maybe the problem is another one?

Many thanks in advance! Hermann

7 years 4 months ago
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HI, Hermann.

Thank you for contacting us.
Do you mean members map in JomSocial backend dashboard?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 4 months ago
  • Hermann's Avatar
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  • Hermann
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yes.

7 years 4 months ago
  • Hermann's Avatar
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  • Hermann
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JomSocial Active Socialize Expired

Sorry, I mean when I open the website or login the members map appears, but then the last three members are not listed, althoug under modules 200 members are allowed to list on the map.

7 years 4 months ago
Licenses:

HI, Hermann.

I was able to see your issue.
Developer needs to take a look at it, so I assign this thread to him.
He'll contact you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 4 months ago
  • Hermann's Avatar
    Topic Author
  • Hermann
  • Offline
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

Hi Dimas,

Regarding to your answer:
Hi Hermann,

You only have 26 Jomsocial members right now, because the rest are not showing
because havent logged to Jomsocial and havent edit their profile.

==>
I think the problem is not this, I created new user "Nina" and activated and edited profile. But this member isnt shown too,
the member "Ich_bins_dein_Eisbär" edited his account correctly, too and isnt listet, too.

Thank you, Hermann

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
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Hi Hermann,

Would you mind provide me backend info to Private Message on community please? we just upgraded our site and kunena forum as well, so the private info cant be used from now.

thank you!

7 years 2 months ago
  • Dimas's Avatar
  • Dimas
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Hi Hermann,

This issue already fixed, and alraedy uploaded to your site as well.

thank you!

Moderators: Piotr Garasiński
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