ISSUE SUMMARY:

Hello ijoomla

As i know... jomsocial and adsagency is product of ijoomla. In term of support, i found out that jomsocial team has the superior and fast support . Meanwhile AdsAgency support NOT, why its not the same as jomsocial? i have ticket that been raised and unsolved. NOT unless i make another new ticket to get attention from the support.

I have problem that suppposed to be fixed by alin last time. BUT after fully check.. its not really fixed my issue... its about ads image, its only fixed the first image ads... when new ads inserted, the image will be small
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BROWSER

HI, Azri.

Thank you for contacting us.
Great question :) Answer is quite simple: JomSocial has on support: me and Dimas (junior developer). We solve about 85% of reported issues. And we're just a first and second line of support. 3rd line are few developers and Project Manager that fix and manage reported issues.

For Guru, AdAgency, iSEO and Publisher it's not so bright at the moment. I'm first line of support (solving about 60% of reporting issues) and Alin is a supporting developer and extension developer in one person. So he needs to share hist time between issue fixing and extension development... what is not easy. Believe me - we're trying to improve but... there is not a lot developers that are ready to work in a real and complex projects...

So I apologize for delays that you experience in AdAgency support. We'll put more effort to improve.