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Error DirectoryIterator: within jomsocial troubleshooting solution

8 years 4 months ago
Licenses:
JomSocial Active GURU Expired

ISSUE SUMMARY:
I get this error within jomsocial troubleshooting solution





STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Attachments:
8 years 4 months ago
Licenses:

HI, Ricardo.

Thank you for contacting us.
"Permission denied " what means that chmod settings doesn't allow to scan directories.
Please, check your files and folders chmod. 755 for folders and 644 for files.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 4 months ago
Licenses:
JomSocial Active GURU Expired

I tried to change it from 363 to 755 within filezilla but get this error from filezilla:

-550 Could not change perms on certificates: Permission denied.

8 years 4 months ago
Licenses:

HI, Ricardo.

Please, contact your hosting provider Technical Support.
Chmod is wrong and need to be set properly: 755 for folders and 644 for files.
I'm sorry but I can't help you with server issues.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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