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Blank page

9 years 10 months ago
  • azri's Avatar
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  • azri
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  • Posts: 58
  • Thank you received: 2
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JomSocial Active Socialize Expired

ISSUE SUMMARY:
after installing jomsocial 3 release candidate, i have blank article page when you click my bottom link

STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
BROWSER

9 years 10 months ago
Licenses:

HI, AZri.

Thank you for contacting us.
RC1 is not stable version yet so it's not recommended to use it on live site as support is not provided for it at the moment.

Also, please, enable error reportings in Joomla! here: Backend -> System -> Global configuration -> Server -> Error reportings and post error notice here. If you can't change it there edit your configuration.php and change public $error_reporting = 'default'; to public $error_reporting = 'maximum';

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
  • azri's Avatar
    Topic Author
  • azri
  • Offline
  • Fresh Boarder
  • Posts: 58
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

Hello Michal,

thank you for your reply.... ya.... i was test the new release on my live site.

already enable the error reporting and set to maximun. and after refrashing my blank page article.... i didnt see any error reporting

9 years 10 months ago
Licenses:

HI, Azri.

Change it to development then and refresh page. If again nothing will be displayed - display blank page code - error may be displayed in html directly.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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