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ISSUE SUMMARY:
Hi i know that beta has not support, but only one question.
I update my live site to 4.3_beta_2 and look everything fine, but today a new registered user told me that:
1 Confirmation email doesn't work
2 Can not log in in the site
3 User who has username as email can not login in the site, but old user that has username not as email, example 'mary' can login
4 if i try to edit username that was registered on the site as email, example: This email address is being protected from spambots. You need JavaScript enabled to view it. on the backend, don't let me edit it
Final question, what can i do, uninstall 4.3_beta_2 and instal Jomsocial 4.2.6 ? os simple instal 4.2.6 on the top o the 4.3_beta_2?
Waiting fro your answer
Best Regards
Romulo Ruiz
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER
Thank you for contacting us.
It seems to be your site specific issue - I can't replicate on my test site.
Betas are not suppose to be tested on live sites.
Try to uninstall that version and install previous one (do a safe copy first).
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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