Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
When the licence has expired, will I still be able to renew it at 20% discount?
And will I be able to login to my account making the renewal?
Or will it be considered as a new purchase?
Thank you for contacting us.
Yes, you'll be still able to login to your account :)
And yes, renewal fee already contains a discount ;)
No need to purchase new license.
After subscription expire you just won't be able to post on Technical Support forum and download any file.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you