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HTTP 500 error for /administrator/index.php?option=com_community

7 years 5 months ago
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:

After updating to Joomla 3.6.4, I can't access the JomSocial backend anymore. Depending on the brower I will get a HTTP500 error or a blank page.

STEPS TO REPLICATE:

1. Trying to access administrator/index.php?option=com_community

RESULT.

HTTP 500 error

EXPECTED RESULT

JomSocial backend

BROWSER

Microsoft Edge

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
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Licenses:

Hi Benjamin,

Thank you for the info.. but anyway, can you check again your backend access? because with current account I cant edit the Joomla config.

thank you!

7 years 5 months ago
Licenses:
JomSocial Active Socialize Expired

Hi Dimas,

I tried it again (with different users and different browsers) but it is still not working for me.

In the meantime I tried also some other things. I took a copy of the site and ran it in an local environment. Also here the JomSocial backend was not working. Then I updated to JomSocial 4.2.6 and it is working since (at least most of it). The Member Locations map is not working right now. I will probably update the live site within the next days too.

If I still have issues after that, I will let you know.

Thanks,

Benjamin

Moderators: Piotr Garasiński
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