Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
you are uselessssssss !!! Bad service and bad software !!
I am outraged at the bad service and technical support, since updating its components Jomsocial and Guru we can not work, we have blocked and you do not give a solution,
You are going to lose a client and I am 600 clients, you are useless. Before the update everything worked correctly and since you have changed your software nothing works,
No records of users, errors a url, slowness of the server, a desatre to have chosen your software, we are going to spread your bad service by the social networks, if you screw us our business I will not stop saying how useless you are.
Solve your shit, I paid you and your software does not work .. we have been unused for more than a week ..
Tell the technician that before touching any redirection consult us, has made us lose positioning in Google !!!!! Who will compensate me ???? Useless !!
Javier López CEO
ISSUE SUMMARY:
STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER
dont change friendly URL´s, i have URL indexed in Google and create a error 404 !! you know ?? can check your components, fail register, fail images Guru, fail response server...
It's your software and it's your responsibility, it was working well, I failed to install the Guru the 1st time and since then you're ruining my business, you can check it ??? No stop playing the friendly url !!! Do not read that you are making us lose positioning in Google ?? Worked correctly until the update .., the PROBLEM IS THE GURU ?????
Because I send it to the shit, a zero in professionalism, as soon as I have a comment on Twitter ..
Check and tell me what is the problem exactly ?? if you are a profesional can explain me the reason... 8 days and no solution... Ummm not profesional service !!