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Jomsocial says i have 0 members in my website

8 years 5 months ago
  • Eric's Avatar
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  • Eric
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ISSUE SUMMARY: Joomla says i have 4000 members but Jomsoial says i have 0


STEPS TO REPLICATE:
1 Install Jomsocial
2 view Jomsocial Dashboard
3 compare with Joomla Users dashboard

RESULT - Non compatable information

EXPECTED RESULT - same reflecting information

BROWSER -All


After installing Jomsocial Pro, i checked the Jomsocial Dashboard and it says i have ZERO members on the site. But my Joomla core information says i have over 4000 members.

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Eric,

Your members need to login via Jomsocial first, and then the dashboard will be updated automatically, because that dashboard only takes Jomsocial users.

thank you

8 years 5 months ago
  • Eric's Avatar
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  • Eric
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Licenses:
JomSocial Expired Socialize Expired

Thanks
that makes perfect sense actually.

Moderators: Piotr Garasiński
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