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Deactivate acc

9 years 11 months ago
  • azri's Avatar
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  • azri
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  • Posts: 58
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Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:

Does jomsocial have deactivate function of account like facebook?

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

9 years 11 months ago
Licenses:

HI, Azri.

Thank you for contacting us.
Users may send account removal request - this will send a request to administrator and deactivate account (bot won't remove it). After admin receives request, may delete account permanently).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 11 months ago
  • azri's Avatar
    Topic Author
  • azri
  • Offline
  • Fresh Boarder
  • Posts: 58
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

account removal from user? so how they request? the feature installed in jomsocial? or user need to contact website owner?

9 years 11 months ago
Licenses:

HI, Azri.

Yes, user may request account removal. Browse Frontend -> Profile -> Edit profile and you'll see "Delete profile" button: snag.gy/9tVHWs.jpg

After you click on it: snag.gy/xg2V56.jpg

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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