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Issues after upgrade with coomments

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

ISSUE SUMMARY:
www.screencast.com/t/nyXdB45Kg
when i try to comment any image -> i see up showed issue -> once i push on ok -> the comment disspaire

STEPS TO REPLICATE:
1
2
3
4
5
RESULT: impossibil to comment nothing
EXPECTED RESULT: fix of this issue
BROWSER

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

this is happening not only in popup.
www.screencast.com/t/szlQw7aGXeTZ

take a look here also.
also with video ... so comment is not working

7 years 4 months ago
Licenses:

HI, Gabriela.

Thank you for contacting us.
I'm sorry to hear you have ​​​issues with our product.
I assign developer to investigate cause of this issue.
He'll contact you soon.​​


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

hi
waiding - thanks.

Regards

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Please you add new field "updated_at" inside table #__community_activities, set the field type is datetime.

I hope it will help :)

thank you!

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

Hello
i`m not verry skiled in database - i edit now first tiket incuding there details for database remotely acces - cold you give me please your ip for this?

Regards

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

That is FTP access, would you mind provide me phpmyadmin / cPanel access, please?

thank you!

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

Hi
Please take a look in backend
i have installed: xxxxxxxx.com/administrator/index.php?opt..._sqlman&view=browses

That allow direct acces to database from backend.
Please tell me if that works.

Regards

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

you will find it in backend -> components -> freestyle joomla (that comp will allow you acces to database and tables)

Regards

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

hi
was that hlpefull?

Regards

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

Hello
\Will there anyone help me with?

Regards

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Gabriela,

I am sorry for delay answer, since this is weekend so you will get some delay..

I cant see freestyle joomla component or fsj sqlman, can you check again, please?

thank you!

7 years 4 months ago
Licenses:
JomSocial Active GURU Expired

hi
please chek now... installed again, please chek

Regards

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Done, comment issue should be fine now

thank you!

Moderators: Piotr Garasiński
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