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Performance 4.3 -seems much slower than 4.2.5

8 years 5 months ago
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ISSUE SUMMARY:

Page load is much slower than with 4.2.5. Is this due to the new location feature? or is there another reason? I thought you might be interested in this feedback.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

8 years 5 months ago
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HI, James.

Thank you for contacting us.
Yes, we're interested. But if we could use that information... we need a bit more.
Could you enable Joomla! debug and make printscreen of loading times?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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8 years 5 months ago
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Hi., I tried debug but the page was so slow to load that it was impossible. Maybe I did something wrong - I have not used it before..?

Anyway, I disabled the 'latest members module' and the page now loads much faster. It has improved from 1.8 seconds to around 0.8 seconds or faster. So it seems that this module is slowing things down.
regards
James

8 years 5 months ago
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Hi, James.

Thank you.
I assign developer to investigate this issue further.
He'll contact you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: James
8 years 5 months ago
  • Dimas's Avatar
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Hi James,

Yes we have issue with the queries on module members, I will discuss this with another developer.

thank you!

8 years 5 months ago
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Hi James,

Would you mind provide me phpmyadmin access, please? we will inspect the slow issue on your site, if you dont mind ;)

thank you!

8 years 5 months ago
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Hi Dimas

Yes, thanks - I can give you the link and the login, but how do I give you the details securely? I don't want to post my hosting login details here :)

regards
James

8 years 5 months ago
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Hi James,

Please edit your first topic www.jomsocial.com/index.php?option=com_k...d=35698&mesid=171137 and put it on private info

thank you!

8 years 4 months ago
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Hi Dimas
I tried that but I cannot see where to put the private info..
regards
James

8 years 4 months ago
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Please check again, add it into "Miscellaneous"

8 years 4 months ago
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details added - thanks

8 years 4 months ago
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thank you James :)

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