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Fatal Error When Installing iSEO Pro

9 years 11 months ago
  • Keith's Avatar
    Topic Author
  • Keith
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  • Posts: 8
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Active Socialize Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 - iJoomal Installer
2 - Install iSEO Pro
3
4
5
RESULT - Fatal error: Call to undefined method NewsRss_File::NewsRss_File() in /nfs/c03/h06/mnt/56917/domains/onlinesportsmanship.com/html/plugins/system/ijoomlanews/ijoomlanews/feed.php on line 2167
EXPECTED RESULT - Successful Installation
BROWSER - Chrome

9 years 11 months ago
Licenses:

Hi, Keith.

Thank you for contacting us.
I'm sorry to hear you have issues with iSEO.
For luck, the fix is easy.
Browse to Backend -> Extensions -> Plugins and search for iJoomla News. Disable that plugin and issue should be gone.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Keith
Moderators: Piotr Garasiński
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