Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Launching Jomsocial backend launches installer even after install

7 years 5 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:

STEPS TO REPLICATE:
1 Launch Jomsocial Backend
2 Installer comes up with everything green
3 Install
4
5
RESULT Installer completes and returns to installer screen. Unable to launch Jomsocial backend. Installer comes up instead.
EXPECTED RESULT Dash Board
BROWSER All

7 years 5 months ago
Licenses:

HI, Lesion.

Thank you for contacting us.
I just visited your site and was able to see dashboard without any issue: snag.gy/Z9NU2G.jpg
Could you check again?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Lesión Medular
7 years 5 months ago
Licenses:
JomSocial Expired

Thanks, another thing is with uploaded videos, the upload process is good but the uploaded video doesn't appear in the last videos or in my videos.

Do I need to open another ticket ??

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved