Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

When i click on jomsocial text Tab, nothing happens

9 years 11 months ago
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:
I have just updated jomsocial 3.2.16 to 4.2.5 AND
When i click on jomsocial text Tab, nothing happens, see this youtube vidéo :
youtu.be/rB5x42afk4M
Many Thanks for your help
Best regards
Arnaud

9 years 11 months ago
Licenses:

HI, Arnaud.

Thank you for contacting us.
This issue seems to be caused by your current template.
Please, do a simple test - switch your current template with Joomla! default template Protostar - issue will be gone.
Please, contact with your template developer.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW