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Launching Jomsocial backend launches installer even after install

7 years 6 months ago
  • John's Avatar
    Topic Author
  • John
  • Offline
  • Fresh Boarder
  • Posts: 23
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 Launch Jomsocial Backend
2 Installer comes up with everything green
3 Install
4
5
RESULT
Installer completes and returns to installer screen. Unable to launch Jomsocial backend. Installer comes up instead.
EXPECTED RESULT
BROWSER

7 years 6 months ago
Licenses:

Hi, John.

Thank you for contacting us.
I just visited your site backend and JomSocial was accessible: snag.gy/0T9Vvo.jpg
Please, clear browser cache and try again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 6 months ago
  • John's Avatar
    Topic Author
  • John
  • Offline
  • Fresh Boarder
  • Posts: 23
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

Yes, it looks fine now. Thanks!

Moderators: Piotr Garasiński
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