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New User registry - strange site

7 years 5 months ago
  • Laura's Avatar
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  • Laura
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Please have a look at the attachement.

After Clicking Register is coming a strange site.

Normally the new user should now be able to upload an image.

Thank you

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7 years 5 months ago
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HI, Laura.

Thank you for contacting us.
I just tried to replicate your issue but I couldn't: snag.gy/duEeoF.jpg
For me registration went through.
What are steps to replicate this?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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7 years 5 months ago
  • Laura's Avatar
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  • Laura
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Hello Michal,

that´s strange, i get this error. I use Firefox and Chrome, same error.

7 years 5 months ago
Licenses:

HI, Laura.

What are steps to replicate this?
Usual registration?

Please, browse to Backend -> System -> Global configuration -> Server and set Error reporting to "Maximum".
Then try again do printscreen if any error notice appears.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 5 months ago
  • Laura's Avatar
    Topic Author
  • Laura
  • Offline
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Michal,
yes, usual registration.

I set Error reporting to "Maximum", no effect.
On smartphone, the registration is fine.

There was a registration from a user with same problem. She get a registration mail with username and password but she was not find in backend.

It seems in a lot of situation the registration works, another not like me.

That´s strange...

7 years 5 months ago
Licenses:

Hi, Laura.

That's strange indeed.
I can't replicate this issue... maybe try to clean browser and Joomla! cache.
Make sure cookies are removed.
Also try with other browser.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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