Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
On mobile and devices modules:
- members
-online members
- community photo
- community video
Look defformed on mobile and devices
STEPS TO REPLICATE:
1. go on home page
2 and look on the mobile and others devics
3 the images/videos ... are so big ...
4 iPhone 5 portrait · width: 320px -
screencast.com/t/tDpPGRXyJnE
- wrong view
5 Correct view:
screencast.com/t/d912bLwGkf6c
RESULT
EXPECTED RESULT: to be fixed view - as on iphone 6
BROWSER
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- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you