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New Message streeam

7 years 7 months ago
  • Birol's Avatar
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  • Birol
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Hello, the new message list appears again and again, I click on it and two three seconds later it always appears again

7 years 7 months ago
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Hi, Birol.

Thank you for contacting us.
Yes, this meant to work that way. When you have once loaded activity stream other users may post something in the same time. So each time they post, your activity stream will get that bar with number of unseen activities.. Clicking on it or reloading page will load them.

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7 years 7 months ago
  • Birol's Avatar
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hi michal,

I click on it and it disappears, then ya the counter should begin from zero, so only when someone shares something new, it counts on the last number further.
So before I clicked it was 7, and afterwards if someone what should it should again be 1messages, but it shows 8 even though I had already clicked before.

Look now it is already 19 yesterday it was 7
Although I always click on it

7 years 7 months ago
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Hi, Birol.

I'm sorry I can't investigate reported issue as your site is unavailable: snag.gy/09GLhb.jpg

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 7 months ago
  • Birol's Avatar
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The server is sometimes overloaded, it works, try again please

7 years 7 months ago
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Hi, Birol.

I manage to load frontpage but after login the same issue occurs Internal Server Error.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 7 months ago
  • Birol's Avatar
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hi Michal,

The server has been overloaded,
I do not know why
today it works again normal

7 years 7 months ago
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Hi, Birol.

Please, disable page speed script on your server. Also if you're using any script compression tools, please, disable them.
Then check if issue persist.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 5 months ago
Licenses:

Hi, Birol.

Please, make sure you provide access to the site.
I assign developer to investigate this further.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Birol,

Thank you for FTP access, I also need phpmyadmin access, would you mind provide it too, please?

thank you!

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
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Hi Birol,

thank you for backend access, I just chcekd the issue and seems everything is fine now, maybe caused by latest version 4.3 already fixed the issue.

thank you!

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