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Undefined Error when sending a message

10 years 3 weeks ago
Licenses:
JomSocial Active Socialize Active

I have just upgraded our site and moved the new site from a temporary directory to root so that it is now live. I have found an error when trying to send a private message to another member. When I click on Send Message, a box appears saying "Undefined Error".

Any help would be gratefully received.

Richard
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RESULT
EXPECTED RESULT
BROWSER

10 years 3 weeks ago
Licenses:

HI, Richard.

Thank you for contacting us.
I'm sorry to hear you have issues with JomSocial.
I assign developer to further investigate this issue.
He'll contact you soon.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 weeks ago
Licenses:
JomSocial Active Socialize Active

Hello. Just wondering when I might here about this issue? The site is now live with this error message.

Thank you felor any help you can give me

Richard

10 years 2 weeks ago
Licenses:

Hi,

do you made any custom changes at jomsocial core file?
please upgrade to jomsocial 4.2.5
if the issue still exist. please let me know.

Regards

10 years 2 weeks ago
Licenses:
JomSocial Active Socialize Active

I have upgraded to the latest version of Jomsocial and that has resolved the issue. Thank you

Moderators: Piotr Garasiński
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