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Updating JomSocial

10 years 1 month ago
  • Birol's Avatar
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  • Birol
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Hello, the update stays with me hanging for a time

I do not know what to do

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10 years 1 month ago
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Hi, Birol.

Thank you for contacting us.
Please, try to upgrade Joomla! to the latest version first, then install Jomsocial latest version again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
  • Birol's Avatar
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ok I update first joomla, then I try again

10 years 1 month ago
  • Birol's Avatar
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I made the update.
but the problem is still present

10 years 1 month ago
  • Birol's Avatar
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  • Birol
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Michał wrote: Hi, Birol.

Thank you for contacting us.
Please, try to upgrade Joomla! to the latest version first, then install Jomsocial latest version again.


the installation still hangs.
Can someone help me
or I need to open a new topic?

10 years 1 month ago
Licenses:

HI, Birol.

I just visited your site and it seems that you have latest version of JomSocial correctly installed: snag.gy/zXHLJN.jpg
Could you confirm?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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