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Amazon s3 do not show avatar or photos

7 years 7 months ago
  • Romulo's Avatar
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  • Romulo
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ISSUE SUMMARY:
Hi there,
After setup amazon s3 photos and avatar are moving to amazon s3, but are not showing in the site
PFA prntscr.com/citf2o
prntscr.com/citby5
prntscr.com/citehf
There are anything wrong on this: prntscr.com/citod2 ??
Please need help on that
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

7 years 7 months ago
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Hi, Romulo.

Thank you for contacting us and reporting this issue.
Please, set credentials that you provided us to be able to visit other members profile as for now we can't do that.
Also I assign developer to investigate this issue further.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Romulo
7 years 7 months ago
  • Romulo's Avatar
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  • Romulo
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Hi Michal,
Admin can not see user profile, this is an issue on the site, but registers users can, i double check and the users i left in the first post are able to do that, please try again, also you can check in menu: Mis amigos/Ver todos los miembros that mean all members, and navigate to the last one in the list, you going to see that most of the old users have not avatar, because the cronjob are moving to s3, but are no getting back from amazon to show in the site.

7 years 7 months ago
  • Romulo's Avatar
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  • Romulo
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PFA prntscr.com/cj2w4s

7 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please check again, it should be fine.. this issue caused by wrong URL value on amazon S3 config

thank you

7 years 6 months ago
  • Romulo's Avatar
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  • Romulo
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JomSocial Expired Socialize Expired

Hi Dimas, Hi Michal,
Thank you very much guys, and sorry for the long delay.

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