Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Group details come in activity stream

10 years 1 month ago
Licenses:
JomSocial Active GURU Expired

ISSUE SUMMARY:
go in the gropup - screencast.com/t/ZTcc2B53f

for exaple: Commercial law or any other with less activities - and at the end of the page will see the group details - wich don`t need to be there - but in tab named ,,group description"

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 1 month ago
Licenses:

Hi, Gabriela..

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
Licenses:
JomSocial Active GURU Expired

Hi
finaly get changed domains - now all shold to work fine.

please chek and confirm

Regards

10 years 1 month ago
Licenses:

Hi, Gabriela.

This issue is related with your current template.
When I tested this under Joomla! default template Protostar all was displayed fine.
I saw that you have override file for single group display in your template. Try to remove this file and check if issue is resolved (you may use older version of override file than your current version).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
Licenses:
JomSocial Active GURU Expired

Hi
I don`t feel as there was owerited something especialy - except as i was need one more possition there and i was asked this developer to do - but this opened group details is not verry well on.
Cold you just make that part to remain hiden under button - as there nothing else is need - all the rest is fine - except this part of the think.

Please.
Best Regards

10 years 1 month ago
Licenses:

Hi, Gabriela.

If customization and override was made in older file version - then you may expect issues like that.
Please, note that we don't support customized code as per our Support Policy: www.jomsocial.com/support
What I could advise here is to remove outdated file or ask your developer to use updated one.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
Licenses:
JomSocial Active GURU Expired

Hi
Cold you please tell me wich is that file wich do you speek about?

But generaly as per memory - this is old issue - wich in last version wich we had you have adviced to update any patch - as that was recognized bug.

You can chek older tikets - wich i have writed about this issue - and this is not our designer issue - true - was done some small customs - but this issue was already present and still present till now.

At this moment i was not asked some how or say as you have any fault - but i friendly have asked for some help.

Regards

10 years 1 month ago
Licenses:

HI, Gabriela.

Ok, try to just change name of this file: ROOT/templates/your-template/html/com_community/layouts/groups/single.php
You may just add -old to file extension like this single.php-old.
Then check if issue is gone.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
Licenses:
JomSocial Active GURU Expired

Hi
Yes - i have renamed that old file - and uploaded new one - from package - and was fixed.

Thanks

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW