ISSUE SUMMARY:
Currently I can not display the jomsocial front page which normally is the index site of my page as there seams to be a memory problem.
I get a 500 response and of course only a white page with nothing displayed.

memory usage ist currently set to 128 mb in php.ini and i cannot change that.

STEPS TO REPLICATE:
1 go to main menue in the admin panel
2 choose jomsocial front page for "login" entry
3 save
4 go to soul-surfers.de
5
RESULT
EXPECTED RESULT
BROWSER

Hi, Marc.

Thank you for contacting us.
I'm sorry to hear that you have issues with JomSocial.
128M meet our system minimum requirements: documentation.jomsocial.com/wiki/System_Requirements
So I assign one of our developer to investigate that issue further.
He'll contact you ASAP.

Hi,

please asking your hosting support about server error log. I need to know the error detail.
you server prevent joomla to view the error.

for temporary fix, I disabled jomsocial members module.

Regards

please find the log attached

Hi,

I cant find it at this topic. you need to using zip file.
could you please provide me hosting cpanel access detail?
I need it for debugging purpose.

you can put credentials by edting your first post at this topic, put it at site info form. it's private

Regards

added it as gz and zip.

there is no commandline as I'm not using a root server, only a webhostig package.

you can view the error log by using kis.hosteurope.de/
credential are in the admin password fields

kis.hosteurope.de/administration/webhost...in.php?wp_id=1145876

select "statistiken & logfiles"

Hi,

the error log not containing 500 respond. could you please provide me hosting cpanel?
I need to have a look by my self.

Regards

as described above

please use
kis.hosteurope.de/
administration/webhost...in.php?wp_id=1145876

with the credentials I saved in the first post
user 2....

There you can see the error logs.

thanks

I'm not shure wich credential you want.
I now change them back to the joomla admin account so you can access the backend.

Hi,

sorry, i cant find it at this topic. please send it to my email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards

sent you the mail

if there is no solution within the next 2 days please reactivate the members module (which is it, I did not find it)
I'll then remove jomsocial so that the forum users can again write their posts. currently the layout is broken due to the member module.

Hi,

I installed new version of JS member module. your site okay now with that module if activated, no error 500.
please reactivate that module, because I don't know what Title and position for that module.

Regards

I don't know what you mean.
You deactivated the members module which I don't see.

Since then the avaters in the forum where not displayed anymore.
Also the design is broken due to the message "JFBConnect not found. Please reinstall."

JFBConnect is installed and was before.