Hello,

When I attempt to login to website you see a white page.

Can you please try to login to website to see the problem so you can fix?

Hi Leo,

This issue is coming from old Joomla version, please you update your Joomla for fixing this.

thank you!

Hello,

Ive click on

Then I was redirected to


Then I clicked on Install the Update; I was redirected to


After waiting for 3 hours I clicked on the Control Panel

Then I was redirected to here:



I never had to do anything on this page so I when back to joomla update page to download the the Joomla_3.6.0-Stable-Update_Package.zip



Then when I tried to Upload & Install Joomla Extension: this message popped up:


After I clicked on zip file it covered to a folder


Once I view inside folder I see


Im confused at the moment because this is normally a easy I can do process.. I'm not sure if i'm having a error on the backend.

Can you please help me fix this issue because my website is currently down?

Thanks

Update:

Ive found this searching on Google: www.joomlabamboo.com/blog/how-to-joomla/...rading-to-joomla-3-2

Following that guild I changed the Error Reporting to Maximum


I now can see a message.

How can I fix?

Update:

I disabled the T3 Framework

And I applied: Site Offline to website.

Question:
- How to apply update?
- How to fix issues so I can start using website again?

Hi Leo,

You are still using old Joomla version, please you update to version 3.6.x github.com/joomla/joomla-cms/releases/tag/3.6.2

thank you!

Hello,

Ive contacted my hosting company to help me with performing a backup on website.

I would like to preform the update using the easiest way. The update component or by manual action which are the options I saw.

Actions:
Ive started using FileZilla to start my attempt on uploading Joomla_3.6.2-Stable-Full_Package.zip version on my server.

On backend it showed old version still.

Question:
It's a lot of options to download, which one(s) would you recommend I download and install.



Which one would I download to preform the update?

I've grant you permission to finish update.

Hi Leo,

All done.. please you check your site again :)

thank you!

I really appreciate your help..

Thanks bro

Hello,

On my backend I've just discovered that my JomSoical has a errer

Can you please fix?

Thanks

Hi Leo,

Oh ya, you also need jomsocial version, need to use the latest version :)

thank you!

Thanks.

you can upgrade via ijoomla installer, or download the full package from menu "My Account"