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8 years 8 months ago
  • Alvaro's Avatar
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  • Alvaro
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  • Posts: 2
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Licenses:
JomSocial Active

Hello,
We have blank page in joomsocial page:
iuplan.com/administrator/index.php?option=com_community

8 years 8 months ago
Licenses:

Hi, Alvaro.

Thank you for contacting us.
It seems that you upgraded Joomla! to latest version but not JomSocial.
Please, download latest JS version from here: www.jomsocial.com/component/digistore/licenses
Do a safe copy of your whole site and db (I recommend to use Akeeba Backup).
Then just install it on top of your existing installation - no data will be lost.
After installation issue should be gone.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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