Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Login problems after upgrade to Joomla 3.6.2

10 years 2 months ago
  • Jonas's Avatar
    Topic Author
  • Jonas
  • Offline
  • Junior Boarder
  • Posts: 153
  • Thank you received: 3
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,

Foolishly I updated to 3.6.2 before reading here in support forum.

Now members have problems login in with mobile devices.
Info is missing, se photo.

Please give advice.

Regards
Jonas

Attachments:
10 years 2 months ago
Licenses:

HI, Jonas.

Thank you for contacting us and reporting this bug.
It was reported previously here: www.jomsocial.com/forum/socialize-templa...g-socialise-template
I passed it to our developer and expect fix anytime soon.
Please, follow above thread as I'll upload it there.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Jonas
10 years 2 months ago
  • Jonas's Avatar
    Topic Author
  • Jonas
  • Offline
  • Junior Boarder
  • Posts: 153
  • Thank you received: 3
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi Michal,

Thanks for helping out when we mess up.
Stupid of me to do the update before you let us know it´s ok.
Now we get i lot of upset calls.

Will you post something here in this thread when it´s done?

Regards from a sunny Sweden
Jonas

10 years 2 months ago
Licenses:

HI, Jonas.

Ok, originally I want do it in original report thread, but no problem - I'll do it here as well to let you know.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
Licenses:

Hi, Jonas.

I fixed that issue for you.
It seems that now Login Form (mod_login) module need to be enabled and public in Joomla! backend
It works now :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 months ago
  • Jonas's Avatar
    Topic Author
  • Jonas
  • Offline
  • Junior Boarder
  • Posts: 153
  • Thank you received: 3
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi Michal,

Thanks a million!!!

Best Regards
Jonas

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved