ISSUE SUMMARY:
when a new user wants to register, the first part of Joomla mandatory user account input screen are fine, but after clicking on the "next" step button, the screen remain blank.
For uno: The user receives the info that the email with user account (user name + password) indicating that another email will follow soon.
On top of JomSocial, there is also the profile management system by Readybytes (JSPT), but as the process of user registration is well engaged and that the first email is well sent by JomSocial to the user, I assume it can be a problem for JomSocial.
Edited: for info, I also tried by disabling all the JSPT plugins and the problem remains. SO it should be a JomSocial issue.
Hi, Yves.
Thank you for contacting us and reporting this issue.
Unfortunately I can't access your site backend:
i.prntscr.com/0766d4500e78401c9fa23a065238ca57.png
Hi, Yves.
Unfortunately no error report is displayed even if I set it to be in backend.
I assign developer for further investigation.
Hi Albertus,
thank you for spotting that out (just one question, how did you noticed about ACYSMS? so that I can debug it as well another time).
So fa I disabled all the acySMS plugins and the input process could go fine.
However, at the end of the process, when the administrator has to activate the user after the user validated his/her email address, I get the following error message when I click on the link sent to the administrator in the final email:
COM_USERS_REGISTRATION_ACTIVATION_NOTIFY_SEND_MAIL_FAILED
(Error 0 screen with the message above). I am then obliged to into the backend to activate the user, but the user doesn't receive the last notification email about the activation of the account.
Thanks in advance
yves
just for info, I have seen that you made a test with This email address is being protected from spambots. You need JavaScript enabled to view it., I clicked on the link sent to the administrator to validate, but still the same error message.
Hi,
here the fix:
edit /components/com_community/models/register.php at line 182
replace this code
$data['fromname'] = $config->get('fromname');
$data['mailfrom'] = $config->get('mailfrom');
$data['fromname'] = $config->get('fromname',JFactory::getConfig()->get('fromname'));
$data['mailfrom'] = $config->get('mailfrom',JFactory::getConfig()->get('mailfrom'));
Hi,
about how to I spotted ACYSMS issue? you must goto joomla plugins manager, and disabling one by one system plugins type.
mostly "strange" issues come from 3rd party plugins with system type plugins. because this plugins will always executed every time and every where :)
Regards
Hi,
the fix will be included at 4.2.5
Regards