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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

register activation

7 years 10 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: Enabling e-mail problem (activation confirmation)
e-mail address to enable e-mail is not sent. No shipping?



STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

7 years 10 months ago
Licenses:
JomSocial Expired

Hİ,
Waiting for help.

7 years 10 months ago
Licenses:
JomSocial Expired

Hello
New member registration problems. activation message. Unable to send.
Waiting for help. Please

7 years 10 months ago
Licenses:
JomSocial Expired

Hello
New member registration problems. activation message. Unable to send.
Waiting for help. Please

7 years 10 months ago
Licenses:

Hi, Memet.

Thank you for contacting us.
I viewed your site and it seems that you set PHP mailer to send out all Joomla! emails.
All extensions in Joomla! use J! native send email settings.
So even if you register in JomSocial emails are sent by Joomla! and by your server (PHP mailer is server system library)
Please, check if your email settings in Backend -> System -> Global configuration -> Server -> Mail settings.
Check if provided email is correct. Also alternatively you may change from PHP mailer to SMTP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 10 months ago
Licenses:
JomSocial Expired

Hello
SMTP authentication OK. e-mail address is correct. still the problem persists.

7 years 10 months ago
Licenses:
JomSocial Expired

Hello
server company. It solves the problem. Thank you

Moderators: Piotr Garasiński
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