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Jomsocial Pro

10 years 3 months ago
  • Teresa's Avatar
    Topic Author
  • Teresa
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  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
Licenses:
JomSocial Active

I do not have Private Server, so you said the database too big so you turn off my JSmember, is there benefit for me to upgrade to JOMSOCIAL PRO or not


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RESULT
EXPECTED RESULT
BROWSER

10 years 3 months ago
Licenses:

Hi, Teresa.

Thank you for contacting us.
I'm sorry but I don't understand what is your issue.
By "JSmember" you mean JomSocial?
What was turned off exactly?
Do you reference to other thread on forum?
Please, provide more details about this issue so I could help you.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 months ago
  • Teresa's Avatar
    Topic Author
  • Teresa
  • Offline
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
Licenses:
JomSocial Active

This is referring to this TICKET:
www.jomsocial.com/forum/events/33878-pro...ge-event-view/164174

(since I cannot use JSmembers, is it good to buy PRO JOOMSOCIAL. Will it work well since the version 4.2 gives so much problems)

Your Message :

Hi,

yes, this is the right solution. because JS members module consumed big query data.
and about dummy users, you need manualy to do that at joomla users manager. it's hard to know who as dummy members or real members.

10 years 3 months ago
Licenses:

Hi, Teresa.

You already own JomSocial Pro so there is no need to do another purchase.
As far I understand issues are caused not be module itself but low server resources.
You should rather consider to change server to more reliable.
Here are JomSocial system requirements: documentation.jomsocial.com/wiki/System_Requirements

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Teresa
Moderators: Piotr Garasiński
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