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0 - Error after upgrade to jomsocial 4.2.1 and Socialize 2.1.1

10 years 1 month ago
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ISSUE SUMMARY:
I disabled all plugins and all modules
After disabling
Community Toolbar for Socialize Template ( all pages ) I managed to have part of the portal working.
however anything related to jomsocial component gives 0 - Error
STEPS TO REPLICATE:
1 visit any part of the website with jomsocial component
for example www.canadareic.com/events
2
3
4
5
RESULT 0 - Error
EXPECTED RESULT ; having jomsocial component visible
BROWSER all browsers

10 years 1 month ago
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HI.

Thank you for reporting this.
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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10 years 1 month ago
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Appreciated Any ETA ?

10 years 1 month ago
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Hi,

here the fix:
www.jomsocial.com/forum/installation/336...ding-to-4-2-1#162289

Regards

10 years 1 month ago
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Sorry I dis not mention before I have applied fix before posting support request.
This did not fix it

10 years 1 month ago
Licenses:

Hi,

please check it. I put that fix for you. I reupload that patch files

Regards

10 years 1 month ago
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Ok now I have updated to newest version 4.2.2
and again same issue

Now entire website is down. What is going on ?
now do I have to worry if website will be up and running after every upgrade ?

I applied fix you provided before but NO LUCK

www.jomsocial.com/forum/installation/336...ding-to-4-2-1#162289

Im sorry but this start being ............

10 years 1 month ago
Licenses:

Hi,

your site down not because jomsocial, seem there is with server configuration, related with https.
if you access your ste with www + https, your site will broken.
if you access your site with www + http, your site looks good
if you access your site with non-www + https or http, your like looks good.

so my consultation, there is an issue related with https configuration at your server. please asking your server support about it.

Regards

10 years 1 month ago
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would you mind looking into that now ?
Why I could not allow to website to be down for hours
thats why i recovered from backup folder
/subdomains/master/public_html/components/com_comunity
and renamed to
/subdomains/master/public_html/components/com_community_4_2_2 based on the version

so now with website down

/subdomains/master/public_html/components/com_community ( ver 4.2.2 ) error

/subdomains/master/public_html/components/com_community_4_2_1 ( ver 4.2.1) if renamed to com_community is working fine

10 years 1 month ago
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i'm going to disable Community Toolbar for Socialize Template ( to have at least website up )

10 years 1 month ago
Licenses:

Hi,

please check it:



I put this fix at /components/com_community/libraries/user.php line 410
try {
 $this->save();   
} catch (Exception $e) {
    
}

Regards

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9 years 11 months ago
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Is this fix has to be applied on every upgrade ?

i found it troublesome

9 years 11 months ago
Licenses:

Hi,

please upgrade to 4.2.3 and put this new fix:

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unzip and put it at:
/components/com_community/libraries/user.php

the fix will be included at 4.2.4

Regards

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