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0 - Error after upgrade to jomsocial 4.2.1 and Socialize 2.1.1

7 years 10 months ago
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ISSUE SUMMARY:
I disabled all plugins and all modules
After disabling
Community Toolbar for Socialize Template ( all pages ) I managed to have part of the portal working.
however anything related to jomsocial component gives 0 - Error
STEPS TO REPLICATE:
1 visit any part of the website with jomsocial component
for example www.canadareic.com/events
2
3
4
5
RESULT 0 - Error
EXPECTED RESULT ; having jomsocial component visible
BROWSER all browsers

7 years 10 months ago
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HI.

Thank you for reporting this.
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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7 years 10 months ago
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Appreciated Any ETA ?

7 years 10 months ago
Licenses:

Hi,

here the fix:
www.jomsocial.com/forum/installation/336...ding-to-4-2-1#162289

Regards

7 years 10 months ago
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Sorry I dis not mention before I have applied fix before posting support request.
This did not fix it

7 years 10 months ago
Licenses:

Hi,

please check it. I put that fix for you. I reupload that patch files

Regards

7 years 10 months ago
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Ok now I have updated to newest version 4.2.2
and again same issue

Now entire website is down. What is going on ?
now do I have to worry if website will be up and running after every upgrade ?

I applied fix you provided before but NO LUCK

www.jomsocial.com/forum/installation/336...ding-to-4-2-1#162289

Im sorry but this start being ............

7 years 10 months ago
Licenses:

Hi,

your site down not because jomsocial, seem there is with server configuration, related with https.
if you access your ste with www + https, your site will broken.
if you access your site with www + http, your site looks good
if you access your site with non-www + https or http, your like looks good.

so my consultation, there is an issue related with https configuration at your server. please asking your server support about it.

Regards

7 years 10 months ago
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would you mind looking into that now ?
Why I could not allow to website to be down for hours
thats why i recovered from backup folder
/subdomains/master/public_html/components/com_comunity
and renamed to
/subdomains/master/public_html/components/com_community_4_2_2 based on the version

so now with website down

/subdomains/master/public_html/components/com_community ( ver 4.2.2 ) error

/subdomains/master/public_html/components/com_community_4_2_1 ( ver 4.2.1) if renamed to com_community is working fine

7 years 10 months ago
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i'm going to disable Community Toolbar for Socialize Template ( to have at least website up )

7 years 10 months ago
Licenses:

Hi,

please check it:



I put this fix at /components/com_community/libraries/user.php line 410
try {
 $this->save();   
} catch (Exception $e) {
    
}

Regards

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7 years 9 months ago
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Is this fix has to be applied on every upgrade ?

i found it troublesome

7 years 9 months ago
Licenses:

Hi,

please upgrade to 4.2.3 and put this new fix:

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unzip and put it at:
/components/com_community/libraries/user.php

the fix will be included at 4.2.4

Regards

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