Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

This license is invalid. Please contact us for more information!

10 years 5 months ago
  • Caner's Avatar
    Topic Author
  • Caner
  • Offline
  • Fresh Boarder
  • Posts: 7
  • Thank you received: 0
Licenses:
JomSocial Expired

ISSUE SUMMARY:
After purchasing the pro version, i followed the step with ijoomla installer but i cant see my license in the page as valid. Then entered the license code written in my downloads/my account on ur website. However i faced the problem "This license is invalid. Please contact us for more information!" while trying to install my package after pressing enter, and tried the same way pressing install button but white page appears then, nothing happens eventhough waiting forawhile. Could you please help me to solve it!

10 years 5 months ago
Licenses:

Hi, Caner.

Thank you for contacting us.
I'll assign this thread to iJoomla Installer developer.
Meanwhile install JomSocial using Joomla! installer, that is install it just like any other Joomla! extension.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 5 months ago
  • Caner's Avatar
    Topic Author
  • Caner
  • Offline
  • Fresh Boarder
  • Posts: 7
  • Thank you received: 0
Licenses:
JomSocial Expired

Thank u very much for fast reply! I'll directly install the extention via Joomla! Installer. Then try to intall the installer later on!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved