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4.2.1 - Hello Me module - data disappeared

10 years 5 months ago
  • Udi's Avatar
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  • Udi
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ISSUE SUMMARY:
Hello,
J! 3.5.1
JS 4.2.1

After login - helloMe displays name and data.
after few seconds, name is displayed but other data vanished.

Please advise.

regards,
Udi

STEPS TO REPLICATE:
1
2
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5
RESULT
EXPECTED RESULT
BROWSER

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10 years 5 months ago
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HI, Udi.

It seems that some 3rd party is influencing the module.
When I refresh page icons appear : snag.gy/PUkH4p.jpg
But then vanish after page is fully loaded.
It may be some kind of easing scripts.

Could you do a test and check with default Joomla! template e.g Protostar?

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10 years 5 months ago
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Hi Michal,

I did per your request.
Only Hello Me module was located at that position.

The result was the same.

Please advise.
regards,
Udi

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10 years 5 months ago
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Hi, Udi.

Thank you.
I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 5 months ago
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Hi,

here the fix:
www.jomsocial.com/forum/modules-plugins-...sgs-disappear#162030

Regards

10 years 5 months ago
  • Udi's Avatar
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Hi,

I installed the patch but no change.

I tested it with protostar template - same result as before.

regards,
Udi

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10 years 5 months ago
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Hi,

please provide me FTP access detail. I cant access your hosting cpanel. got never ended page loading.
you can put credentials information by editing your first post at this topic. put it at site info form.

Regards

10 years 5 months ago
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Btw, here my IP address:
36.83.175.7

maybe you need to white list

10 years 4 months ago
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Hi Albertus,
Sorry for the delay - busy days.

I resent you an invitation to to our website.

FTP details included.

regards,
Udi

10 years 4 months ago
Licenses:

Hi,

please check it now.

Regads

The following user(s) said Thank You: Udi
10 years 4 months ago
  • Udi's Avatar
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Hi,

It works fine.

I understand zero values are not presented.

Is there a way to set the color of the Name - to white in Hello Me?

Thank you.

regards,
Udi

Moderators: Piotr Garasiński
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