Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
These are Joomla! obligatory fields. You can't remove them as Joomla! user data will be incomplete thus you'll get registration error.
As JomSocial is a Joomla! extension it MUST follow Joomla! rules.
The only way to remove that fields is to provide a static data, name that will be used for every registration. Then hide that field.
But in user list you'll have every user with the same name.
Names are also used in JomSocial so all your community members will have the same name.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Is it possible that the field get the same name as username?
Because if i use payplans with quick register, then will do this. I see only username, email and password.
And if i look to user management is the username and the name the same.
But i want to use jomsocial with payplans.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you