Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Error installing Jomsocial 4.2

10 years 5 months ago
  • Rizwan's Avatar
    Topic Author
  • Rizwan
  • Offline
  • Fresh Boarder
  • Posts: 24
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Dear Support,

I have tried to install jomsocial 4.2 many times, the progress was stuck on installing ajax subsystem.

prntscr.com/b3i63k

I have no idea what happened, i can install smoothly on the other subdomain.


Thank you for your kind support.

10 years 5 months ago
Licenses:

HI.

Try:

Do a safe copy of site and db first!

0. Disable temporarily https for that domain
1. Browse to Backend -> Extensions -> Extension Manager -> Manage
2. Search all extensions using filter "com"
3. Uninstall all JomSocial related extensions
4. Search all extensions using filter "jom"
5. Uninstall all JomSocial related extensions
6. Download latest JomSocial package from here: www.jomsocial.com/component/digistore/licenses
7. Unzip it
8. Install com_community package via Joomla! installer
9. Follow installation steps

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Rizwan
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved