Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Kunena problem after upgrading tables

7 years 10 months ago
  • Guido's Avatar
    Topic Author
  • Guido
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 7
Licenses:
JomSocial Active

ISSUE SUMMARY:
Some users have already posted this issue, but informations are missing. JomSocial does break Kunena! It happens after upgrading the tables.

STEPS TO REPLICATE:
1 Check kunena component and version (latest 4.0.10 installed)



2 Update JomSocial
3 Check kunena component
4 Use JomSocial database tools to upgrade database for emoji support
5 Check kunena component

RESULT
Atfer upgrading tables Kunena tries to re-install and gets a

Fatal error: Class 'KunenaFactory' not found in /administrator/components/com_kunena/install/model.php on line 1025

EXPECTED RESULT
Kunena component page

The only way to get it back running is to uninstall Kunena and install it all over again. I think JomSocial database tools break something.

Attachments:
7 years 10 months ago
Licenses:

Hi, Guido.

Please, try to reinstall kunena_plugin only. Could you test this solution?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 10 months ago
  • Guido's Avatar
    Topic Author
  • Guido
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 7
Licenses:
JomSocial Active

I downloaded JomSocial and installed plg_mykunenaposts.zip
The problem persists even if I delete this plugin. Did you mean another plugin?

7 years 10 months ago
Licenses:

Hi, Guido.

I mean Kuna - JomSocial Integration plugin.
It should be in Kunena package:
i.imgur.com/aD1bbkh.png


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 10 months ago
  • Guido's Avatar
    Topic Author
  • Guido
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 7
Licenses:
JomSocial Active

That is not a plugin that can be installed via the Joomla installer. It is copied while Kunena is installed to plugins/kunena/community and consists of these files



I overwrote them, but this is the same as if you re-install Kunena. The problem is still not fixed. The only way is to uninstall Kunena and re-install again. But this is caused by JomSocial and comes up after updating from 4.1.7 to 4.2.

Attachments:
7 years 10 months ago
Licenses:

Hi, Guido.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Guido,

before I inspect this issue further, you said

The only way to get it back running is to uninstall Kunena and install it all over again. I think JomSocial database tools break something.


so do you mean this issue already solved? because this is valid bug from us and will be fine for next upgrade, your kunena wont break anymore.

thank you!

7 years 10 months ago
  • Guido's Avatar
    Topic Author
  • Guido
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 7
Licenses:
JomSocial Active

My sentence "I think JomSocial database tools break something." was wrong. JomSocial breaks Kunena immediately after upgrading. I did all steps again to reproduce the issues I am having with 4.2. I can solve it myself by re-installing, but something is wrong, so its a bug and should be fixed.

I will have to wait for the next bugfix version anyway, because this update had 3 problems that I posted here of which one is huge (user login not working anymore).

7 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

the kunena issue already fixed on our develoment code, but indeed you need to wait the latest package for it, because the patch is under installation code.

regarding issue the user cant login, is that related with special chars issue on your username? can you create another topic, please?

7 years 10 months ago
  • Guido's Avatar
    Topic Author
  • Guido
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 7
Licenses:
JomSocial Active

Yes, already fixed with a patch.

7 years 10 months ago
  • Guido's Avatar
    Topic Author
  • Guido
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 7
Licenses:
JomSocial Active

Can you tell me when the bugfix will be released?

7 years 10 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

in version 4.2.1, we are on testing phase, if everything fine will be released soon.. hopefully :)

7 years 10 months ago
  • Guido's Avatar
    Topic Author
  • Guido
  • Offline
  • Fresh Boarder
  • Posts: 69
  • Thank you received: 7
Licenses:
JomSocial Active

Fixed in 4.2.1. Thank you!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW