Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

jomsocial not updated properly

10 years 5 months ago
Licenses:
JomSocial Active iSEO Active

ISSUE SUMMARY:
i tried updating jomsocial but it didnt upgrade.
The installation is happening in loop after i remove the component.
I tried to delete the files and database and again tried to install jomsocial its still going in loop.
STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 5 months ago
Licenses:

HI, Tarun.

I'm sorry but I can't confirm your issue.
I just finished installation on your site without any fails:
i.imgur.com/GLEuRzc.png

Now you have JomSocial 4.1.7.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 5 months ago
Licenses:
JomSocial Active iSEO Active

Thank you but can you upgrade it to 4.2 because the facebook login doesnt work and do we need any plugin like socialconnect for doing it

10 years 5 months ago
Licenses:
JomSocial Active iSEO Active

the facebook login doesnt work

10 years 5 months ago
Licenses:

HI, Tarun.

I'm sorry but you need to upgrade your site yourself. We could jump in only in case of issues.
We don't do regular upgrades for users.

Backend credentials doesn't work anymore...

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

I guess that your issue is caused by your site misconfiguration.
Now when you click "Register" button you're redirected to JomSocial frontpage and notice says that you don't have permission to view that resource. That means that registration page is... set for Registered users only. So this is obviously a misconfiguration.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved