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Can Not Log In after Upgrade to 2.0

8 years 1 day ago
  • Tim's Avatar
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  • Tim
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ISSUE SUMMARY: Just upgraded to 2.0 and can now *not log in


STEPS TO REPLICATE:
1 Go Here juniorgolflist.net/countryclub
2 Try and login
3 Login Fails
4
5
RESULT Login Fails
EXPECTED RESULT To login to my member page
BROWSER Chrome & Safari

8 years 1 day ago
Licenses:

HI, Tim.

I just registered on your site and I was able to lg in.
I encountered issue when trying to access my profile.
Please, make sure that SU credentials you provided are correct as I can't log in to backend.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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8 years 1 day ago
  • Tim's Avatar
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  • Tim
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Hi Michal
thanks for the message - I actually Turned Off the Re-Direct Plugin altogether and was the able to login. as you were.

Sorry on SU it was missing a number/character at front which I have corrected - please try again

thanks
Tim

8 years 1 day ago
  • Tim's Avatar
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Licenses:
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Hi Michal
When we try logging in as SU / Admin this is the Error we are now getting, if we hit back browser we are then logged in.:

This site can’t be reached
The webpage at juniorgolflist.net/countryclub/profile might be temporarily down or it may have moved permanently to a new web address.
ERR_CONTENT_DECODING_FAILED

thanks
Tim

8 years 1 day ago
Licenses:

Hi, Tim.

This is your settings issue - you enabled gzip compression in Joomla! when your server doesn't support gzip compression.
You may fix that by editing ROOT/configuration.php (make sure that you change chmod for that file from 444 to 644 in order to edit it)
In file change this value public $gzip = '1'; change 1 to 0.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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