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After Update to 4.2 Frontpage with white screen

8 years 2 weeks ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
After Updating to jomsocial 4.2 the frontpage will show a white site

STEPS TO REPLICATE:
1 Go to the frontpage - see only a white site
2
3
4
5
RESULT White site
EXPECTED RESULT community front page
BROWSER every

8 years 2 weeks ago
Licenses:

HI, Alexander.

I have issue viewing your site backend due to ERR_CONTENT_DECODING_FAILED error.
Please, log in to backend and disable GZIP in Backend -> System -> Global Configuration > Server > Gzip Page Compression set to NO.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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8 years 2 weeks ago
Licenses:

Hi,

I found some deprecated plugins, that not support at php 7
Header Tags
Canonical
jomsocial update
Nextend Library
iJoomla News
EasyDiscuss Toolbar
perchaiframe
DirectPHP
NoNumber Cache Cleaner

I turned off that plugins and still got white screen. please try to changing your php from 7 to 5.6

Regards

8 years 2 weeks ago
Licenses:
JomSocial Active

Hello Albertus !

I changed it now to php 5.6 - the problem is the same.

8 years 2 weeks ago
Licenses:

Hi,

found the issue. please put valid email setting at joomla global configuration at backend:


It was empty. so I put any email address at there. please changing it to valid one.

FYI:
if you want to using php 7 please make sure 3rd party extensions support it.

Regards

Attachments:
The following user(s) said Thank You: Alexander
8 years 2 weeks ago
Licenses:
JomSocial Active

Nice - Thanks ! Why this is causing an white screen ?

8 years 2 weeks ago
Licenses:

Hi,

there is some plugins that triggering mail function. because the address was null, so got fatal error.
the error from joomla it self.

Regards

The following user(s) said Thank You: Alexander
8 years 2 weeks ago
Licenses:
JomSocial Active

Hello Albertus !

Thanks for your quick help ! Have a nice day.

regards
Alex

Moderators: Piotr Garasiński
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