Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
there is no issue with it. reset password belongs to joomla, jomsocial running under joomla
please make sure that user has been activated, you can see it from joomla users manager.
and please make sure the email not going to spam folder. for prevent this, please changing joomla mail settings from php mailer to SMTP