ISSUE SUMMARY:
1Cannot see buttons after wrong log in is provided. please see screen shot
If this is a coding issue, I have no idea how to access css file to fix
if this is a template issue, I have no idea how to fix on my own, please help if you can.
Also search button doesn't line up line up in Guru, see screen shot (Thanks for all of your help with my previous issues, you have been very helpful.)
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER
Hi, Robert.
This issue is caused by your template:
ROOT/templates/lifestyleoutpost/XTC/css.php?id=13&file=default
It sets a color that make text not visible. You should contact with template develoepr to help you fix those issues... but it's quite easy to fix and I'd like to help you.
Please, edit your first post here and provide FTP credentials.
HI, Robert.
No :) FTP access not PHPmyAdmin.
In this case files need to be edited - not data base :)
Hi, Robert.
I still need FTP access... PHPmyAdmin is for database. In this case I need to have access to files stored on your server.
Hi, Robert.
Where did you uploaded the file?
No, file is need I just need host adders, user name, password and optionally port to set a FTP connection using FTP client.
I can't use explorer in Joomla! as there are insufficient write rights.
Hi, Robert.
I'm really sorry but without FTP I can't help you.
There are insufficient access rights to edit and save files directly in Joomla!
So please, change status of this thread ONLY if you provide FTP credentials.
If you're not sure where to find FTP data - please, contact with your hosting support.
FTP Access is not supported because FTP is an unsecure protocol. Passwords among other things are transmitted in plain text.
FTP is a File Transfer Protocol, that being said, the appropriate method for transferring files between the server is using SCP (Secure Copy). In order to use secure copy, use the provided username, and the certificate (required for login) to attach to the server.
Furthermore, it is import ant to understand this is a business server and as such will be handled accordingly. If you are unable to transfer files using SCP, then please provide the details of the files that you require and they will be downloaded, put in a zip file and attached to this case.
I look forward to hearing from you ASAP.
Regards,
CJ
Hi, Robert.
To not prolong. Just add this code to you template main css file
.login-fields label, p.alert-message {
color: #000;
}
Hi, Robert.
Please, give above code to tour tech guy... or contact with your template developers as template caused some other issues to your site as well... it's just styling so it's rather easy to fix.