Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

After installation, impossible enter JS backend. Always loading install pag

10 years 6 months ago
  • Patrice's Avatar
    Topic Author
  • Patrice
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 5
Licenses:
JomSocial Expired

Hello Jomsocial team,
ISSUE SUMMARY:
After a fresh installation of JS4 on a Joomla 3.5 site, the installation process runs properly but at the end of the process, the installation page is displayed again ( meetnsport.com/v2/administrator/index.ph...unity&view=installer ) instead of the JS backend.

I cleared Joomla/browser and cloudflare caches, no change.

STEPS TO REPLICATE:
1 Enter backend (credential below)
2 Enter JS component
RESULT JS loads the JS installation page
meetnsport.com/v2/administrator/index.ph...unity&view=installer
EXPECTED RESULT JS backend should be displayed right ?
BROWSER Chrome for Mac

Thank you in advance for the support.

10 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I just test it, and its fine here



thank you!

Attachments:
10 years 6 months ago
  • Patrice's Avatar
    Topic Author
  • Patrice
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 5
Licenses:
JomSocial Expired

Thank you for your reply Dimas.
Looks like time did something ... I don't understand.
Anyway, there is another issue with the following error when clicking on some JS menus:

An error has occurred.
0 String could not be parsed as XML

I followed some helps of the forum (trying de de activate and reactivate system plugins) but could solve the error.

The Joomla site is quite fresh with almost no component but K2 and Enar template.

The error is displayed in Chrome and Safari.




Regards

Attachments:
10 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

This is caused by cURL config issue on your server, to fix it you need change this file /administrator/components/com_community/views/configuration/view.html.php, find this code :

$isuptodate = CAutoUpdate::checkUpdate();
replace to :
$isuptodate = true;

thank you!

10 years 6 months ago
  • Patrice's Avatar
    Topic Author
  • Patrice
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 5
Licenses:
JomSocial Expired

Excellent.

Thank you Dimas.
This solved the issue !

Have a good day.

Patrice

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW