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After JomSocial and Socialize Update Issues

9 years 2 months ago
  • Tom's Avatar
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  • Tom
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JomSocial Expired iSEO Expired Socialize Expired

ISSUE SUMMARY:

We were having issues with Invalid Token and as a result updated all the software (Joomla, JomSocial, and Socialize Template). We had to change our supported domain off of a subdomain to the root domain. All appears good, but we cannot post - it just goes back to a blank input screen. We can't like posts either. If you want a front end login for tester, login: ttester and password is tester399.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

9 years 2 months ago
Licenses:

Hi,

invalid token issue is a joomla issue. you need to clear browser cookies and cache.
and when I tried to post status update, I got this error:

mark('afterLoad') : null; // Instantiate the application. $app = JFactory::getApplication('site'); // Execute the application. $app->execute(); 

do you made any custom code? if not please upgrade your jomsocial to 4.1.6 first.

Regards

9 years 2 months ago
  • Tom's Avatar
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  • Tom
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Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I did not change any code, nor did we do anything but change elements of the template through the template magic. I have now upgraded to 4.1.6 but the problem still exists. I'm getting really frustrated with this. I no longer have the invalid token issue. All my current issues appear to be jomSocial or Socialize related and I'm not getting much help, having to repeat myself over and over and over. And it usually takes a full day to get a response.

9 years 2 months ago
Licenses:

Hi Tom,

your issue is a complex issue. and the issue not from jomsocial.
your issue seem with server configuration. every AJAX request always using this URL

http://changing with your site domain.com/index.php
but your server ignoring that php script, so if you open that URL in web browser you can see that PHP script.
that will make big issue at your site
but with URL parameter, the php script will be rendered by your site server.
http://changing with your site domain.com/index.php?option=com_community

please remember about any server or security configuration at your server. seem related with apache module.

please asking your hosting support about it.

Regards

9 years 2 months ago
  • Tom's Avatar
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  • Tom
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  • Thank you received: 0
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I submitted this information to my hosting service and this is their response:


I found that there was a mismatch in the server's php.ini that was causing `ffmpeg` to not load correctly.
I have corrected the issue and `ffmpeg` appears to be running on the server now as expected.
I also checked the site's local error_log and found it no longer returned any errors while visiting:
www.adamasoffice.com/component/users/?view=login


My posting is still not working. It just returns to where it was. I try to look at my notifications and they are also blank.

9 years 2 months ago
Licenses:

Hi,

the issue not related with FFMPEG.

please visit this URL:
adamasoffice.com/index.php

as you can see, your server ignoring PHP code. please asking this issue to your server support. seem the issue related with apache module.

Regards

Moderators: Piotr Garasiński
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