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update hangs on database....

8 years 1 month ago
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ISSUE SUMMARY:
Install table schema Waiting....
and nothing more.
have tryed in Chrome and microsoft Edge.

8 years 1 month ago
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i have checked mysql server and after "unpacking files" it disconnects from sql server and do nothing more...

8 years 1 month ago
  • Dimas's Avatar
  • Dimas
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hi,

Are you use shared server? because your connection is very slow.

Anyway, can you incease mysql config "connect_timeout" and php config "memory_limit" to bigger value, please?

8 years 1 month ago
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nope im on dedicated server,
Reply from 144.76.218.245: bytes=32 time=36ms TTL=46
Reply from 144.76.218.245: bytes=32 time=36ms TTL=46
Reply from 144.76.218.245: bytes=32 time=36ms TTL=46
Reply from 144.76.218.245: bytes=32 time=37ms TTL=46

i will try to change the limits.

8 years 1 month ago
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i have changed the limits, but still same result. hangs directly there

8 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi daniel,

I still get "A communication error occurred: "Operation timed out"" error, can you change "memory_limit" on php configuration to 512M, please?

thank you

8 years 1 month ago
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changed to 512M....
still hangs for me...

8 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Ehm, I will try another method for this, can you provide me FTP and phpmyadmin access, please ?

8 years 1 month ago
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i have added info to logg in to server.

8 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi Daniel,

I already fixed the hang when unpack frontend, not im inspecting the database issue, this issue caused by your mysql user configuration, i get this error :

1142 CREAT command denied to user "karlstabo"

please you modify user "karlstabo" and make sure that user has permission to create and modify the database. You can ask your hosting provider for it, or you provide me the cPanel access

8 years 1 month ago
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wtf, thats weird, i have fixed that problem now and now i could update myself.
thanx for support!

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