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Configuring Elastic Email for Jomsocial

10 years 7 months ago
  • John's Avatar
    Topic Author
  • John
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  • Posts: 23
  • Thank you received: 2
Licenses:
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ISSUE SUMMARY:
I need to set up elastic email for joomla sending - I cannot use local server.

<removed for security reason>

STEPS TO REPLICATE:
1 Select Login Menu
2 Click on Forgot Your Password?
3 Type "This email address is being protected from spambots. You need JavaScript enabled to view it."
4 Click Submit

RESULT
smtp connect error

EXPECTED RESULT
email sent
BROWSER

10 years 7 months ago
Licenses:

Hi, John.

I'm sorry but your issue is not related in any way with JomSocial.
It seems that you just wrong configured Joomla! SMTP email send.
Please, post on forum.joomla.org for support in that matter.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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