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Can't uplaod profile pic

10 years 7 months ago
  • carlatf's Avatar
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  • carlatf
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ISSUE SUMMARY:
Can't upload new profile pic. Jomsocial

STEPS TO REPLICATE:
1 I eneter here: tresjolie.com.ar/perfil
2 try to upload a new profile pic
3 it hangs
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

You need change this menu "Mis fotos" to All photos page, instead my photos page.

thank you!

10 years 7 months ago
  • carlatf's Avatar
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  • carlatf
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hI,
can you tell me how to do it?

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

This issue is more complicated, anyway can you check your server? I cant be accessed for now.. i am in the middle debugging your site.

thank you

10 years 7 months ago
  • carlatf's Avatar
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  • carlatf
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I just login

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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can you try to clear / disable the cloudflare for awhile, please?

10 years 7 months ago
  • carlatf's Avatar
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  • carlatf
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I just disabled it.

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

During invetigate the issue I get the similiar issue like 6 days ago, I get time out issue, or maybe your site down.. but I still can access your backend..



this issue caused by your menu structure, when I disabled the SEF everything is working fine, I can upload the avatar.

thank you!

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Moderators: Piotr Garasiński
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