Can not update JS

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Can not update JS

10 years 7 months ago

#157269

Topic Author
lafemme
Offline
Fresh Boarder
Posts: 72
Thank you received: 9

Licenses:

JomSocial Active

Dear Support team,

I need to update asap, however, although i have just renewed my subscription... then i hit upgrade, i get a white page....

Could someone help me please :(

Thanks

10 years 7 months ago

#157271

Michał
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Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi, Cynthia.

Please, use Joomla! installer and install JomSocial latest version just like regular Joomla! extension.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

10 years 7 months ago

#157273

Topic Author
lafemme
Offline
Fresh Boarder
Posts: 72
Thank you received: 9

Licenses:

JomSocial Active

yeah... worked :D

thanks michal

Moderators: Piotr Garasiński

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Can not update JS

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