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Captcha code on JS account creation

10 years 7 months ago
Licenses:
JomSocial Expired GURU Expired

Hello,

When I create a new account on JomSocial and click the Next button I get an error message "the captcha code is not corresponding". But there is no captcha in the form ?

Please see:

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10 years 7 months ago
Licenses:

Hi, Alain.

It seems that issue is caused by caching.
You have caching enabled in your template, Joomla! (I disabled it) and jch_optimize.
Captcha appear after you reload page: i.imgur.com/CkRPm8y.png

Try to disable caching and check again.

- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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10 years 7 months ago
Licenses:
JomSocial Expired GURU Expired

Hi Michal,

I tried with FF and Chrome and if I click on the button to create a new account the form appear without captcha. For the captcha to appear I have to reload the page, which is not what members want.

And if I have to disable Joomla caching and JCH Optimise, it is useless and non-sens.

10 years 7 months ago
Licenses:

HI, Alain.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Alain,

Your nocaptha is not showing, I am not sure why. Did you modify the Jomsoical code before? would you mind provide me FTP access, please? so I can check this directly.

thank you!

10 years 7 months ago
Licenses:
JomSocial Expired GURU Expired

Hi Dimas,

ftp provided. As far as I know I didn't modify the Jomsocial code. Except the translations.

I just changed the JCH Optimise settings and the captcha seams to works.

But the Captcha in contact form works flawlessly with JCH optimum settings so there must be a bug somewhere in Jomsocial www.eveil.me/contact

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10 years 7 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
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Ah as I thought it can be caused by cache 3rd party, we cant do anything for this cache issue.. I suggest you keep the configuration to Deluxe On and ask to JCH developer if you wanna still keep the Optimum On as well

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